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No, nevertheless the data can be kept by you inside your selected area. See past concern.
Information Data Access and make use of by Qlik:
Qlik employees usually do not access a person’s content on Qlik Cloud Services unless (a) the consumer actively shares it with somebody at Qlik ( ag e.g. in A consulting Services context), or (b) Qlik is prompted because of the consumer to access the average person content for troubleshooting just a certain, limited group of Qlik workers have access to specific user content to escort live troubleshoot and just under strict settings.
4. Attunity Items
This part centers around the Attunity suite of services and products, that are all on-premise (separately and collectively, “Attunity Products”).
What Exactly Are Attunity Log Data?
Attunity Products create log files (”Attunity Log data”) whose role that is main to assist in troubleshooting situations. As the content regarding the log differs somewhat with all the logging setup specified because of the clients, they often times include information of servers, system details, databases, tables and comparable data that are technical. As soon as the level that is highest of logging is enabled, you are able for the log files to include fragments associated with the information prepared by the items and also this may include personal/sensitive content.
Exactly What Are Diagnostic Packages?
So that you can boost the supportability of Attunity Replicate, the merchandise provides a choice to down load a Diagnostic Package that will be a zip file containing log files, definitions (including endpoint definitions), data and comparable technical information. The diagnostic package is installed locally where consumer can examine the diagnostics information of course required, deliver all of it or areas of it to Qlik support for further analysis and also to assist in troubleshooting. The Diagnostic Package doesn’t add consumer or individual information unless such information seems in log files (as explained above) and does not consist of qualifications. When delivering Diagnostic Packages to Qlik support, it is strongly suggested to examine the included information ahead of time and remove things that are considered irrelevant or sensitive.
Are Attunity Log Data delivered to Qlik?
Typically, no. Attunity Log data are conserved locally inside the consumer environment. Nevertheless, an individual can deliver Attunity Log data as well as other information to Qlik to help with troubleshooting/Support problems. Any content delivered to our help group is prepared and then resolve the help problem, is held firmly and it is susceptible to our access and data retention policies. It is strongly recommended that Attunity Log data and just about every other information content provided for Qlik for troubleshooting/Support dilemmas are addressed in respect with basic IT guidelines regarding protection and access permissions.
To get more step-by-step info on Log data by item kind, please see backlinks at the conclusion with this Policy.
5. Qlik being a data Processor for clients:
The info below defines whenever Qlik is an information Processor and / or Data Controller (as defined under GDPR or analogous legislation).
Qlik Cloud Solutions:
Qlik could be the information Controller of individual data gathered and prepared by Qlik to manage, keep and enhance our services and products, for instance verification data such as for instance usernames and password through Qlik ID, and use information such as for instance frequency of log-on, use per day, and traffic/usage per nation, etc. which Qlik processes to allocate resources better (age.g. host area) also to better serve Qlik customers and/or improve Qlik services. Whenever subscriptions are bought Qlik keeps, as with any companies, a database of client and partner connections for billing, advertising along with other ordinary company purposes. Qlik processes this information in conformity with privacy guidelines and keeps sufficient safety defenses to safeguard this information.
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